FAQ
- What are the technical requirements?
- How many persons may use the system?
- How to add a user?
- What kind of support may I expect from SKG S.A.?
- How to buy access?
1. What are the technical requirements?
The platform is accessible via Internet.
To use Customs Gateway you will need:any computer with reasonable Internet speed (56Kbps – minimum, 128 Kbps – enough)
Internet browser:
IE 8.0 + or later,
Firefox 3.5 + or later,
Chrome 4.0 +,
Safari 4 + with XML View Plugin 1.9.
Java 1.6 plugin installed
possibility to install active Java content (add https://wrotacelne.pl/ to the list of trusted content)
certificate to sign messages
access to https://wrotacelne.pl/ from local network (open 443 port for ssl and http communication)
2. How many persons may use the system?
No limitations.3. How to add a user?
After registering for Customs Gateway you will receive administrator’s username and password. This user may add new users.For more details please refer to user manual.
4. What kind of support may I expect from SKG S.A.?
Technical support includes:free technical assistance from Monday to Friday from 8:00 am to 4:00 pm
user guide
support for beginners
remote system presentation
training
5. How to buy access?
Please contact our Sales Department: +48 33 828 11 00 or e-mail sales@asseco.pl
